Privacy Policy

Feinix Haus ("we," "our," or "us") is committed to protecting your privacy and ensuring your personal data is handled with care, transparency, and respect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our digital products (including "The Decision Reset"), or interact with our brand through email, social media, or other digital channels.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the practices described herein, please do not use our services.

Personal Information You Provide

When you interact with Feinix Haus, you may voluntarily provide us with certain personally identifiable information, including but not limited to:

• Full name
• Email address
• Billing address and payment information (processed securely through third-party payment processors)
• Any information you voluntarily submit through forms, surveys, or direct correspondence

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address and approximate geographic location
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and navigation patterns
• Referring URLs and search terms used to find our site
• Cookies and similar tracking technologies (see "Cookies" section below)

Information from Third Parties

We may receive information about you from third-party services you use to interact with us, such as payment processors, email marketing platforms, or social media networks. This information is used solely to fulfill your orders and improve your experience.

We use the information we collect for the following purposes:

• To process and fulfill your purchases of digital products and services
• To deliver email sequences, digital content, and product updates you have opted into
• To communicate with you regarding your account, orders, or customer support inquiries
• To personalize and improve your experience on our website
• To analyze website traffic and user behavior for optimization purposes
• To send marketing communications, promotional offers, and content updates (with your consent)
• To comply with legal obligations and protect our rights

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. Cookies are small text files stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the website, such as maintaining your session and processing transactions.
• Analytics Cookies: Help us understand how visitors interact with our site by collecting anonymous usage data (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns across platforms.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the website.

We may use third-party services to help us operate our business, process payments, deliver content, and analyze website usage. These services may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Third-party services we may use include, but are not limited to:

• Payment Processors: To securely handle payment transactions (e.g., FastPay Direct, Stripe). We do not store your full credit card details on our servers.
• Email Marketing Platforms: To deliver email sequences, product updates, and promotional content (e.g., GoHighLevel).
• Analytics Providers: To collect aggregated website usage data (e.g., Google Analytics).
• Hosting Services: To host and serve our website securely.

Each third-party provider has its own privacy policy governing the use of your information. We encourage you to review their policies.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure server infrastructure, and limited access controls.

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely delete or anonymize it.

• Purchase Records: Retained for the duration of your product access and as required by tax and accounting regulations.
• Email Subscriber Data: Retained until you unsubscribe or request deletion.
• Analytics Data: Anonymized and retained in aggregate form.

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate or incomplete data.
• Deletion: You may request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: You may unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Data Portability: You may request a copy of your data in a commonly used, machine-readable format.
• Withdraw Consent: Where processing is based on consent, you may withdraw your consent at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

When you purchase a digital product from Feinix Haus (such as "The Decision Reset"), you will be enrolled in the associated email sequence as part of the product delivery. You may also receive occasional updates, new product announcements, and curated content.

You may opt out of marketing communications at any time by clicking the "unsubscribe" link at the bottom of any email. Please note that transactional emails related to your purchase (order confirmations, product access details) are not subject to opt-out and will still be sent as necessary.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to remove such information from our systems.

Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you via email or by placing a prominent notice on our website prior to the change becoming effective.

This Privacy Policy shall be governed by and construed in accordance with the laws of the jurisdiction in which Feinix Haus LLC operates, without regard to its conflict of law provisions.